Shipping policy
Processing Time
Every item in our shop is handmade to order. Please allow 1–3 business days for your order to be carefully crafted and prepared for shipment before it leaves our studio.
Delivery Time (US Orders / EU Orders)
Once shipped, delivery typically takes 8–25 business days, depending on your location. Because each piece is handmade, we prioritize quality and care over speed — thank you for your patience while your item is made just for you.
Total Estimated Time
From order placement to delivery, please expect 9–28 business days total.
Order Tracking
You'll receive a shipping confirmation email with tracking information as soon as your order ships, so you can follow its journey to your door.
Delays
Handmade production and shipping carriers can occasionally cause delays beyond our stated timeframe, especially during high-demand periods (holidays, sales events). We appreciate your understanding — good things take time.
Questions?
If your order hasn't arrived within the estimated window, reach out to us at [support email] and we'll look into it right away.